Paid samples are available in 3 - 7 days. Buyer covers the shipping cost, Sample fee can be deducted from the first order OEM & ODM sample lead time to be discussed.
How about our after-sales service?
1) Provide 1% spare parts and Service manual . 2) Guarantee 1 year warranty. 3) Do OEM/ODM services: design color box, print logo, make start-up logo, change UI. 4) Offer Pictures relevant to orders production.
Product Compliance :
All our Products can be compliant with RoHS, CE, FCC. We can also do WEEE / REACH Complaint. Recycle Material Compliant UL / CSA Complaint can be done upon requirement PSE / NCC can be done upon requirement
Warranty & Spare parts Conditions :
1. Our Products comes with 1Year Warranty 2. We offer Premium Quality for Customer to make better profits 3. We maintain High Quality Standard 4. Our Products makes Customer Best Seller Product 5. We provide Best Product for futher sales 6. We sell Original Authentic Product to Customer 7. Our Products are Environment Friendly Products. 8. We give Best Service Guarantee to Customer 9. We believe Customer Satisfaction and Maintain Promise offered to Customer.
1)Q:What is the minimum order?A: Yes, our company mainly deals with wholesale deals,but if you insist buying one set,or you just need one set,we would be very likely to make the MOQ as 1 set for you.2)Q:What payment methods your company accept?A:We accept most ofthe payment methods,but mainly accept T/T,L/C,Western Union,Paypal, Cash and MoneyGram.3) Q:How long is the warranty time for your products?A:Our officially promised warranty time is 3 whole years after delivery at best.4)Q:I haven't done business with you guys before,how can i trust your company?A:Our company has been in Alibaba.com for 4 years,which is longer than most of our fellow suppliers,we've been golden suppliers for years.what'smore,we've got quite a lot authority certificates,for example,CE, RoHS, ISO9001, BV, Alibaba onsite check certificate. I hope those above will be persuasive enough.Our Trade Assurance Limit is US $154,000, and it is still going up.5) Q: what's the shipment terms and delivery time of your company?A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-5 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggestExpress and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.6)Q:Do you give any discount ?A:I'll surely try my best to help you get those by the best price and good service at the same time.7)Q:Allt the pictures are real photo?A:The prictures of all products we sell are 100% real shoot, If you want ot be our salas agent, you can cooperate with our company.